We guarantee your full satisfaction or your money back. An administration fee of 10% of your original purchase price will be deducted from the amount refunded.
The refund policy will be effective in any of the following events:
- If SocialMonsterz cannot deliver service exactly as what is described on the sales page in regards to the delivery time and pricing.
- If SocialMonsterz decided to refuse the order without any disclosed reason.
- If refund withheld in maximum 30 days after date of purchase.
The refund policy will not take effect in any of the following events:
- If your fans/followers/views/votes delivery has been started, and you ask for refund.
- If your fans/followers/views/votes had been completely delivered, and you ask for refund.
- If the party for whom the social marketing service(s) is being delivered closes it’s business, or changes its name, or changes its activity and close any related social media account.
- If the project was cancelled due to reason(s) unrelated to the service of SocialMonsterz
- If you do not communicate with SocialMonsterz for more than 30 days following the day when the payment was verified.