Refund Policy -

Get in touch with us

We guarantee your full satisfaction or your money back. An administration fee of 10% of your original purchase price will be deducted from the amount refunded.

The refund policy will be effective in any of the following events:

  1. If SocialMonsterz cannot deliver service exactly as what is described on the sales page in regards to the delivery time and pricing.
  2. If SocialMonsterz decided to refuse the order without any disclosed reason.
  3. If refund withheld in maximum 30 days after date of purchase.

The refund policy will not take effect in any of the following events:

  1. If your fans/followers/views/votes delivery has been started, and you ask for refund.
  2. If your fans/followers/views/votes had been completely delivered, and you ask for refund.
  3. If the party for whom the social marketing service(s) is being delivered closes it’s business, or changes its name, or changes its activity and close any related social media account.
  4. If the project was cancelled due to reason(s) unrelated to the service of SocialMonsterz
  5. If you do not communicate with SocialMonsterz for more than 30 days following the day when the payment was verified.

If you have a question, feel free to contact us we're so friendly...

Get in touch with us